CONTACTLINE v3 - Gestão Centralizada

Manual - Utilização da WEB API

Request returns:

If the success tag returns TRUE the service desks will be listed like this <response>

<success>TRUE</success> <service_desks>

<count>3</count> <desk>

<id>1</id> <nome>Balcao 1</nome>

</desk> <desk>

<id>2</id> <nome>balcao2</nome>

</desk> <desk>

<id>3</id> <nome>balcao3</nome>

</desk> </service_desks>

</response>

The <service_desks> tag will list each <desk> result which returns the specific<id> and <name> of each one. <count> displays the number of results.

Use Example:

/Contactline/api/endpoint.php?method=user.getAvailableServiceDesks

4.4 user.assignServiceDesk

Assigns a service desk to the user.

Request method:

/Contactline/api/endpoint.php?method=user.assignServiceDesk

Request parameters:

id_service_desk (Service desk id)

Request requisites:

 login

Request returns:

If successful <response>

<success>TRUE</success> <service_desk_id>1</service_desk_id>

</response>

Use Example:

/Contactline/api/endpoint.php?method=user.assignServiceDesk&id_service_desk=2

Escrito por: Miguel Teixeira

Gestão de Projecto: Luís Palma

Versão 1.0

Página:

7 / 23

Assunto: Contactline v 3.0 WEB API